Privacy Policy
Last updated: October 29, 2026
This policy explains what information Serenvest ("we", "us") collects through serenvesthomes.com and how we use it.
Information we collect
- Information you send us: when you request an estimate or email us, we collect what you provide, such as your name, email, phone number, cabin address, number of bedrooms, current management situation and any message.
- Basic technical data: our hosting provider automatically records standard server information such as IP address, browser type and pages visited, for security and performance.
We do not use advertising or tracking cookies on this website.
How we use it
- To prepare your revenue estimate and reply to your questions
- To provide management services if you become a client
- To keep the website secure and working properly
How we share it
We do not sell or rent your personal information. We share it only with service providers who help us run the business, such as our website host, email provider and, for clients, the software and local partners needed to manage your property, and only as far as needed for that purpose. We may also disclose information when required by law.
How long we keep it
We keep estimate requests for up to 24 months unless you become a client, in which case we keep records for as long as required for the management relationship and by law.
Your choices
You can ask us at any time to see, correct or delete the information you sent us by emailing hello@serenvesthomes.com.
Third-party services
This site loads fonts from Google Fonts and images from Unsplash, which may receive your IP address when the page loads. Links to other websites are governed by those sites' own policies.
Changes
We may update this policy from time to time. The date at the top shows when it last changed.
Contact
Questions about privacy? Email hello@serenvesthomes.com.